Vero Listen makes sure you keep track of every call.
It captures calls directly from operator desktops and streams them into Vero AI for more accurate transcription, analysis, and live assistance.
Every call, captured, wherever it happens.
Endpoint audio capture that brings third-party conversations into Vero AI in real time, with full visibility and control.
Capture
Calls
directly from operator machines
Visibility
Access
Bring external conversations into Vero AI
Dual Audio
0:45
Separate agent and customer audio streams
Real-time
Stream
Low-latency audio without workflow changes
Integrates
Easily
Fits smoothly into the tools and workflows you already use
Where Vero Listen works best
Banking
Fees, eligibility, account guidance
Insurance
Coverage, claims, policies
Telecom
Plans, billing, service support
Healthcare
Appointments, coverage, guidance
Government
Services, applications, requirements
Key Capabilities
Desktop-based audio capture
Windows application that runs locally on human agent devices
Dual-channel recording
Captures agent microphone and customer voice separately for cleaner downstream analysis
High-fidelity audio
Streams dual-channel audio at 48kHz for strong transcription and monitoring quality
Real-time streaming
Sends audio live to Vero AI with sub-200ms latency
Supervisor visibility
Enables listening and monitoring for QA teams, supervisors, and operational leads
Full visibility into external calls, stronger QA and compliance, better live support, and extended coverage without limitations.
Try Vero Listen